THE DIAGNOSTIC
When was the last time you challenged your own assumptions?
Most technology decisions are made because something happened.
- A contract changed.
- Hardware reached end of life.
- Costs increased.
- A security event exposed a gap.
The Operational Confidence Index surfaces what your environment is hiding while there is still time to act on it. In just five minutes, you'll benchmark your organisation's operational confidence across the areas that matter most.
Every major infrastructure decision starts with a trigger.
The Operational Confidence Index gets you there first.
Find the gaps before they become urgent.
Stop reacting. Start building a bespoke approach to your infrastructure.
Risk rarely announces itself. The Operational Confidence Index evaluates 24 operational indicators across four operational pillars to identify where your environment is most exposed.
- 24 Operational Indicators
- Focused on the operational issues that create the most risk and friction.
- Four Operational Pillars
- Benchmark the core areas that shape operational confidence.
- Under Five Minutes
- Quick answer options make each section easy to complete.
- Instant Risk Score
- Receive a score from 0 to 72 with a clear view of your strongest and weakest areas.
- No Obligation
- Independent guidance with no vendor agenda.
Operational Confidence Index
Find out where your infrastructure is most exposed.
HOW EACH STATEMENT IS SCORED
Strongly Agree
This is completely handled; not a concern.
Somewhat Agree
It is mostly handled, but the risk is limited.
Somewhat Disagree
We struggle here; it is a recurring operational challenge.
Strongly Disagree
We lack this capability; it represents a significant business risk.
Higher scores indicate lower operational confidence.
START YOUR ASSESSMENT
Take the 24 point diagnostic.
Five minutes. Instant results. No sales follow up unless you request it.
Before you run the diagnostic
What is the Operational Confidence Index?
The Operational Confidence Index (OCI) is a 24 point executive diagnostic developed by Rullan Scott Technologies. It maps Critical Operational Drag across four phases (Recoverability, Technology Strategy, Network Operations, and SaaS & AI Governance), producing a scored risk band and identifying the single domain where your organisation's exposure is highest.
How does the OCI help CFOs control OpEx leakage?
The Technology Strategy phase specifically scores licensing alignment, subscription value, renewal timing, and platform lock in. Organisations routinely pay for virtualisation licensing that no longer matches their infrastructure and subscriptions that deliver no measurable value. The OCI quantifies this leakage before your next renewal negotiation, so you enter with your real number rather than the vendor's.
How does the OCI prepare us for compliance audits?
Several statements score your ability to generate configuration and change evidence without manual effort, verify that critical systems continuously meet security and compliance standards, and maintain auditable records of who changed what and when. A low score in these areas is a leading indicator of audit friction, and the diagnostic surfaces it months before an auditor does.
How does the OCI measure shadow IT and AI governance risk?
The SaaS & AI Governance phase scores your visibility into every application employees actually use, the certainty that former employees lose access on departure, and whether AI tools are used with company data inside approved governance. These are the exposures CISOs consistently underestimate, and the OCI gives you a benchmarked score rather than an assumption.
Is the diagnostic really confidential and vendor neutral?
Yes. Rullan Scott Technologies operates as an independent advisory. Your results are never shared, there is no vendor agenda attached to the scoring, and no sales follow up occurs unless you explicitly request your confidential diagnostic review. Every enterprise environment is different, which is why each review is conducted case by case rather than from a template.
How long does the OCI take and what do I get?
The diagnostic takes under five minutes, with quick answer shortcuts for each phase. You receive an instant risk band scored 0 to 72, a per phase breakdown identifying your primary operational drag, and the option to book a confidential review where our team walks through your exact exposure liabilities.